html,body,#root{height:100%}body{margin:0;background:var(--c-bg);color:var(--c-text);font-family:var(--font);font-size:var(--fs-base);line-height:1.5;-webkit-font-smoothing:antialiased}h1,h2,h3,h4{margin:0;font-weight:600;line-height:1.3}h1{font-size:var(--fs-2xl)}h2{font-size:var(--fs-xl)}h3{font-size:var(--fs-lg)}h4{font-size:var(--fs-md)}a{color:var(--c-primary);text-decoration:none}a:hover{text-decoration:underline}button,input,select,textarea{font:inherit;color:inherit}:focus-visible{outline:2px solid var(--c-focus);outline-offset:2px;border-radius:var(--radius-sm)}::-webkit-scrollbar{width:10px;height:10px}::-webkit-scrollbar-track{background:transparent}::-webkit-scrollbar-thumb{background:var(--c-border-strong);border:3px solid var(--c-bg);border-radius:var(--radius-pill)}::-webkit-scrollbar-thumb:hover{background:var(--c-text-subtle)}.u-muted{color:var(--c-text-muted)}.u-subtle{color:var(--c-text-subtle)}.u-xs{font-size:var(--fs-xs)}.u-sm{font-size:var(--fs-sm)}.u-mono{font-family:var(--font-mono)}.u-truncate{overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.u-row{display:flex;align-items:center;gap:var(--space-2)}.u-row-between{display:flex;align-items:center;justify-content:space-between;gap:var(--space-3)}.u-col{display:flex;flex-direction:column;gap:var(--space-3)}.u-grow{flex:1;min-width:0}.u-wrap{flex-wrap:wrap}.u-center{display:flex;align-items:center;justify-content:center}.u-hidden{display:none!important}.sr-only{position:absolute;width:1px;height:1px;padding:0;margin:-1px;overflow:hidden;clip:rect(0 0 0 0);white-space:nowrap;border:0}@media (prefers-reduced-motion: reduce){*,*:before,*:after{animation-duration:.01ms!important;transition-duration:.01ms!important}}.btn:hover{background:var(--c-primary-hover);text-decoration:none}.btn-secondary{background:var(--c-surface);border-color:var(--c-border-strong);color:var(--c-text)}.btn-secondary:hover{background:var(--c-surface-2);border-color:var(--c-text-subtle)}.btn-danger:hover{filter:brightness(1.08)}.btn-sm.btn-icon{padding:.3rem}.card-grid{display:grid;grid-template-columns:repeat(auto-fill,minmax(300px,1fr));gap:var(--space-4)}.panel-card{display:flex;flex-direction:column;gap:var(--space-3);padding:var(--space-4);text-decoration:none;color:inherit;transition:border-color var(--transition),box-shadow var(--transition),transform var(--transition)}a.panel-card:hover,.panel-card.is-clickable:hover{border-color:var(--c-primary);box-shadow:var(--shadow);transform:translateY(-1px);text-decoration:none}.panel-card-head{display:flex;align-items:flex-start;justify-content:space-between;gap:var(--space-2)}.panel-card-title{font-size:var(--fs-md);font-weight:650;letter-spacing:-.01em}.panel-card-meta{display:flex;flex-wrap:wrap;gap:var(--space-3);font-size:var(--fs-xs);color:var(--c-text-muted)}.panel-card-foot{display:flex;gap:var(--space-2);margin-top:auto;padding-top:var(--space-1)}.badge-open{background:var(--c-open-soft);color:var(--c-open)}.badge-pending{background:var(--c-pending-soft);color:#9a6413}.badge-resolved{background:var(--c-resolved-soft);color:var(--c-resolved)}.badge-breached{background:var(--c-breached-soft);color:var(--c-breached)}.badge-info{background:var(--c-info-soft);color:var(--c-info)}:root[data-theme=dark] .badge-pending{color:var(--c-pending)}.badge-dot{width:6px;height:6px;border-radius:50%;background:currentColor;flex-shrink:0}.field-label{font-size:var(--fs-sm);font-weight:600;color:var(--c-text)}.field-label .req{color:var(--c-breached);margin-left:2px}.field-hint{font-size:var(--fs-xs);color:var(--c-text-subtle);line-height:1.5}.field-error{font-size:var(--fs-xs);color:var(--c-breached)}.input,.select,.textarea{width:100%;padding:.5rem .65rem;background:var(--c-surface-2);border:1px solid var(--c-border-strong);border-radius:var(--radius-sm);color:var(--c-text);transition:border-color var(--transition),box-shadow var(--transition),background var(--transition)}.input::placeholder,.textarea::placeholder{color:var(--c-text-subtle)}.input:hover,.select:hover,.textarea:hover{border-color:var(--c-text-subtle)}.input:focus,.select:focus,.textarea:focus{outline:none;background:var(--c-surface);border-color:var(--c-primary);box-shadow:0 0 0 3px var(--c-primary-soft)}.input[aria-invalid=true],.textarea[aria-invalid=true]{border-color:var(--c-breached)}.textarea{resize:vertical;min-height:84px;line-height:1.55}.select{-webkit-appearance:none;-moz-appearance:none;appearance:none;padding-right:2rem;cursor:pointer;background-image:linear-gradient(45deg,transparent 50%,currentColor 50%),linear-gradient(135deg,currentColor 50%,transparent 50%);background-position:calc(100% - 15px) calc(50% + 1px),calc(100% - 10px) calc(50% + 1px);background-size:5px 5px,5px 5px;background-repeat:no-repeat}.input[type=color]{padding:3px;height:38px;cursor:pointer}.field-row{display:grid;grid-template-columns:1fr 1fr;gap:var(--space-3)}.check{display:flex;align-items:flex-start;gap:var(--space-3);padding:var(--space-2) var(--space-3);border:1px solid transparent;border-radius:var(--radius-sm);cursor:pointer;transition:background var(--transition),border-color var(--transition)}.check:hover{background:var(--c-surface-2)}.check.is-on{background:var(--c-primary-soft);border-color:var(--c-primary)}.check input[type=checkbox],.check input[type=radio]{-webkit-appearance:none;-moz-appearance:none;appearance:none;flex-shrink:0;width:17px;height:17px;margin:1px 0 0;border:1.5px solid var(--c-border-strong);border-radius:5px;background:var(--c-surface);cursor:pointer;display:grid;place-content:center;transition:background var(--transition),border-color var(--transition)}.check input[type=radio]{border-radius:50%}.check input:checked{background:var(--c-primary);border-color:var(--c-primary)}.check input[type=checkbox]:after{content:"";width:9px;height:5px;border:2px solid var(--c-primary-contrast);border-top:0;border-right:0;transform:rotate(-45deg) translate(1px,-1px);opacity:0;transition:opacity var(--transition)}.check input[type=checkbox]:checked:after{opacity:1}.check input:focus-visible{outline:2px solid var(--c-focus);outline-offset:2px}.check input:disabled{opacity:.5;cursor:not-allowed}.check-body{min-width:0;line-height:1.45}.check-title{font-size:var(--fs-sm);font-weight:550}.check-hint{font-size:var(--fs-xs);color:var(--c-text-subtle)}.table{width:100%;border-collapse:collapse}.table th{padding:var(--space-3) var(--space-4);background:var(--c-surface-2);border-bottom:1px solid var(--c-border);font-size:var(--fs-xs);font-weight:650;text-transform:uppercase;letter-spacing:.05em;color:var(--c-text-subtle);text-align:left;white-space:nowrap}.table th[data-sortable=true]{cursor:pointer;-webkit-user-select:none;user-select:none}.table th[data-sortable=true]:hover{color:var(--c-text)}.table td{padding:var(--space-3) var(--space-4);border-bottom:1px solid var(--c-border);vertical-align:middle}.table tbody tr{transition:background var(--transition)}.table tbody tr:last-child td{border-bottom:0}.table tbody tr:hover{background:var(--c-surface-2)}.table-actions{display:flex;gap:var(--space-1);justify-content:flex-end}.table-actions .btn{opacity:.55;transition:opacity var(--transition),background var(--transition)}.table tbody tr:hover .table-actions .btn,.table-actions .btn:focus-visible{opacity:1}.table-toolbar{display:flex;align-items:center;justify-content:space-between;gap:var(--space-3);flex-wrap:wrap;margin-bottom:var(--space-3)}.table-filters{display:flex;gap:var(--space-2);flex-wrap:wrap;align-items:center}.table-filters .input,.table-filters .select{width:auto;min-width:160px}.pagination{display:flex;align-items:center;justify-content:space-between;gap:var(--space-3);padding:var(--space-3) var(--space-4);border-top:1px solid var(--c-border);background:var(--c-surface-2);font-size:var(--fs-sm);color:var(--c-text-muted)}@keyframes fade-in{0%{opacity:0}to{opacity:1}}@keyframes modal-in{0%{opacity:0;transform:translateY(8px) scale(.985)}to{opacity:1;transform:none}}.tabs{display:flex;gap:var(--space-1);border-bottom:1px solid var(--c-border);overflow-x:auto}.tab{padding:var(--space-2) var(--space-3);border:0;border-bottom:2px solid transparent;background:none;color:var(--c-text-muted);font-weight:550;white-space:nowrap;cursor:pointer;text-decoration:none;transition:color var(--transition),border-color var(--transition)}.tab:hover{color:var(--c-text);text-decoration:none}.tab.is-active{color:var(--c-primary);border-bottom-color:var(--c-primary)}.empty-mark{width:52px;height:52px;margin:0 auto var(--space-4);display:grid;place-items:center;border-radius:50%;background:var(--c-surface-2);border:1px solid var(--c-border);color:var(--c-text-subtle)}.empty h3{margin-bottom:var(--space-2);color:var(--c-text);font-size:var(--fs-md)}.empty p{max-width:42ch;margin:0 auto}.alert svg{flex-shrink:0;margin-top:2px}.alert code{font-family:var(--font-mono);font-size:.92em}.alert-error{background:var(--c-breached-soft);border-color:var(--c-breached);color:var(--c-breached)}.alert-info{background:var(--c-info-soft);border-color:var(--c-info);color:var(--c-info)}.alert-warn{background:var(--c-pending-soft);border-color:var(--c-pending);color:#9a6413}:root[data-theme=dark] .alert-warn{color:var(--c-pending)}.skeleton{background:linear-gradient(90deg,var(--c-surface-2) 25%,var(--c-surface-3) 50%,var(--c-surface-2) 75%);background-size:200% 100%;animation:shimmer 1.3s infinite linear;border-radius:var(--radius-sm)}@keyframes shimmer{to{background-position:-200% 0}}.spinner{width:16px;height:16px;border:2px solid currentColor;border-right-color:transparent;border-radius:50%;animation:spin .6s linear infinite;flex-shrink:0}@keyframes spin{to{transform:rotate(360deg)}}.avatar-lg{width:46px;height:46px;font-size:var(--fs-base)}.avatar-presence{position:absolute;right:-1px;bottom:-1px;width:9px;height:9px;border-radius:50%;border:2px solid var(--c-surface)}.presence-online{background:var(--c-online)}.presence-busy{background:var(--c-busy)}.presence-away{background:var(--c-away)}.presence-offline{background:var(--c-offline)}.menu{position:absolute;right:0;top:calc(100% + 8px);z-index:60;min-width:210px;padding:var(--space-1);background:var(--c-surface);border:1px solid var(--c-border);border-radius:var(--radius);box-shadow:var(--shadow-lg);animation:modal-in .12s ease}.menu-item{display:flex;align-items:center;gap:var(--space-2);width:100%;padding:var(--space-2) var(--space-3);border:0;border-radius:var(--radius-sm);background:none;color:var(--c-text);text-align:left;font-size:var(--fs-base);cursor:pointer}.menu-item:hover{background:var(--c-surface-2);text-decoration:none}.menu-item-danger{color:var(--c-breached)}.menu-item-danger:hover{background:var(--c-breached-soft)}.menu-sep{height:1px;margin:var(--space-1) 0;background:var(--c-border)}.menu-head{padding:var(--space-3)}.chart-swatch{width:12px;height:12px;border-radius:4px;flex-shrink:0;box-shadow:inset 0 0 0 1px #0000001f}.stat-grid{display:grid;grid-template-columns:repeat(auto-fit,minmax(210px,1fr));gap:var(--space-4);margin-bottom:var(--space-5)}.stat{display:flex;align-items:center;gap:var(--space-4);padding:var(--space-4);transition:border-color var(--transition),box-shadow var(--transition),transform var(--transition)}a .stat:hover{border-color:var(--c-border-strong);box-shadow:var(--shadow);transform:translateY(-1px)}.stat-chip{display:grid;place-items:center;width:42px;height:42px;flex-shrink:0;border-radius:var(--radius);background:var(--tone-soft, var(--c-primary-soft));color:var(--tone, var(--c-primary))}.stat-body{min-width:0}.stat-label{font-size:var(--fs-sm);color:var(--c-text-muted);margin-bottom:2px;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.stat-value{font-size:1.75rem;font-weight:650;line-height:1.1;letter-spacing:-.02em;font-variant-numeric:tabular-nums}.stat-foot{display:flex;align-items:center;gap:var(--space-2);margin-top:var(--space-1);font-size:var(--fs-xs)}.stat-up{color:var(--c-resolved);font-weight:600}.stat-down{color:var(--c-breached);font-weight:600}.metric-row{display:grid;grid-template-columns:repeat(auto-fit,minmax(104px,1fr));gap:var(--space-4)}.metric-label{font-size:var(--fs-xs);color:var(--c-text-muted);text-transform:capitalize}.metric-value{font-size:var(--fs-xl);font-weight:650;line-height:1.2;letter-spacing:-.01em;font-variant-numeric:tabular-nums}.widget-grid{display:grid;grid-template-columns:repeat(auto-fit,minmax(340px,1fr));gap:var(--space-4);align-items:start}.tickets{display:grid;grid-template-columns:340px 1fr var(--panel-w);height:100%;min-height:0}.tickets[data-panel=hidden]{grid-template-columns:340px 1fr}.tickets-list{display:flex;flex-direction:column;min-height:0;border-right:1px solid var(--c-border);background:var(--c-surface)}.tickets-list-head{padding:var(--space-3);border-bottom:1px solid var(--c-border);flex-shrink:0}.tickets-list-scroll{flex:1;min-height:0;overflow-y:auto}.ticket-row{display:block;width:100%;padding:var(--space-3);border:0;border-bottom:1px solid var(--c-border);border-left:3px solid transparent;background:none;text-align:left;cursor:pointer;text-decoration:none;color:inherit;transition:background var(--transition)}.ticket-row:hover{background:var(--c-surface-2);text-decoration:none}.ticket-row.is-active{background:var(--c-primary-soft);border-left-color:var(--c-primary)}.ticket-row-top{display:flex;align-items:center;gap:var(--space-2);margin-bottom:3px}.ticket-row-name{font-weight:600;flex:1;min-width:0;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.ticket-row-time{font-size:var(--fs-xs);color:var(--c-text-subtle);flex-shrink:0}.ticket-row-snippet{font-size:var(--fs-sm);color:var(--c-text-muted);overflow:hidden;text-overflow:ellipsis;white-space:nowrap;margin-bottom:var(--space-2)}.ticket-row-meta{display:flex;align-items:center;gap:var(--space-2)}.ticket-unread{min-width:19px;height:19px;padding:0 5px;display:grid;place-items:center;border-radius:var(--radius-pill);background:var(--c-accent);color:var(--c-accent-contrast);font-size:10px;font-weight:700}.chat{display:flex;flex-direction:column;min-width:0;min-height:0;background:var(--c-bg)}.chat-head{display:flex;align-items:center;gap:var(--space-3);padding:var(--space-3) var(--space-4);background:var(--c-surface);border-bottom:1px solid var(--c-border);flex-shrink:0}.chat-scroll{flex:1;min-height:0;overflow-y:auto;padding:var(--space-4);display:flex;flex-direction:column;gap:var(--space-3)}.chat-daysep{display:flex;align-items:center;gap:var(--space-3);color:var(--c-text-subtle);font-size:var(--fs-xs)}.chat-daysep:before,.chat-daysep:after{content:"";flex:1;height:1px;background:var(--c-border)}.msg{max-width:66%;display:flex;flex-direction:column;gap:4px}.msg-in{align-self:flex-start}.msg-out{align-self:flex-end;align-items:flex-end}.msg-bubble{padding:var(--space-3) var(--space-4);border-radius:var(--radius-lg);background:var(--c-surface);border:1px solid var(--c-border);box-shadow:var(--shadow-sm);word-break:break-word;line-height:1.55}.msg-in .msg-bubble{background:var(--c-primary-soft);border-color:var(--c-primary-soft);border-bottom-left-radius:var(--radius-sm)}.msg-out .msg-bubble{background:var(--c-primary);border-color:var(--c-primary);color:var(--c-primary-contrast);border-bottom-right-radius:var(--radius-sm)}.msg-alt{margin-top:var(--space-2);padding-top:var(--space-2);border-top:1px solid var(--c-border);font-size:var(--fs-sm);opacity:.88}.msg-out .msg-alt{border-top-color:#ffffff47}.msg-note .msg-bubble{background:var(--c-pending-soft);border-color:var(--c-pending);color:var(--c-text)}.msg-meta{font-size:var(--fs-xs);color:var(--c-text-subtle);display:flex;align-items:center;gap:var(--space-2)}.msg-status{display:flex;align-items:center;gap:5px;margin-top:var(--space-2);font-size:var(--fs-xs);opacity:.85}.chat-composer{flex-shrink:0;padding:var(--space-3) var(--space-4) var(--space-4);background:var(--c-surface);border-top:1px solid var(--c-border)}.chat-composer-box{display:flex;align-items:flex-end;gap:var(--space-2)}.chat-composer textarea{min-height:44px;max-height:160px}.panel{display:flex;flex-direction:column;min-height:0;background:var(--c-surface);border-left:1px solid var(--c-border)}.panel-scroll{flex:1;min-height:0;overflow-y:auto}.panel-section{padding:var(--space-4);border-bottom:1px solid var(--c-border)}.panel-section h4{font-size:.6875rem;text-transform:uppercase;letter-spacing:.08em;color:var(--c-text-subtle);margin-bottom:var(--space-3)}.kv{display:grid;grid-template-columns:96px 1fr;gap:var(--space-3);font-size:var(--fs-sm);align-items:center}.kv dt{color:var(--c-text-muted)}.kv dd{margin:0;color:var(--c-text);word-break:break-word}.kv dd .select{width:100%}@media (max-width: 1280px){.tickets{grid-template-columns:300px 1fr}.tickets .panel{display:none}}@media (max-width: 900px){.tickets{grid-template-columns:1fr}.tickets-list{display:none}.msg{max-width:88%}}.timeline{list-style:none;margin:0;padding:0}.timeline li{position:relative;padding-left:var(--space-5);padding-bottom:var(--space-4);border-left:2px solid var(--c-border)}.timeline li:last-child{padding-bottom:0;border-left-color:transparent}.timeline li:before{content:"";position:absolute;left:-6px;top:4px;width:10px;height:10px;border-radius:50%;background:var(--c-primary);box-shadow:0 0 0 3px var(--c-surface)}.timeline li.is-error:before{background:var(--c-breached)}.timeline-head{display:flex;align-items:baseline;justify-content:space-between;gap:var(--space-3)}.timeline-title{font-size:var(--fs-sm);font-weight:600}.timeline-time{font-size:var(--fs-xs);color:var(--c-text-subtle);white-space:nowrap}.timeline-detail{font-size:var(--fs-sm);color:var(--c-text-muted);margin-top:2px}.timeline-actor{font-size:var(--fs-xs);color:var(--c-text-subtle);margin-top:3px}.code-block{background:var(--c-surface-2);border:1px solid var(--c-border);border-radius:var(--radius-sm);padding:var(--space-3);overflow-x:auto;margin:0;font-family:var(--font-mono);font-size:var(--fs-xs);line-height:1.6;color:var(--c-text)}.domain-row{display:flex;align-items:center;justify-content:space-between;gap:var(--space-2);padding:var(--space-2) var(--space-3);border:1px solid var(--c-border);border-radius:var(--radius-sm);background:var(--c-surface-2)}.perm-module{border:1px solid var(--c-border);border-radius:var(--radius);overflow:hidden}.perm-module-head{display:flex;align-items:center;justify-content:space-between;gap:var(--space-2);padding:var(--space-2) var(--space-3);background:var(--c-surface-2);border-bottom:1px solid var(--c-border)}.perm-module-title{font-size:var(--fs-sm);font-weight:650;text-transform:capitalize}.perm-module-body{padding:var(--space-2);display:grid;grid-template-columns:repeat(auto-fill,minmax(230px,1fr));gap:2px}.chart{position:relative}.chart-axis{position:relative;height:16px;margin-top:2px}.chart-axis span{position:absolute;transform:translate(-50%);font-size:var(--fs-xs);color:var(--c-text-subtle);white-space:nowrap}.chart-peak{position:absolute;top:0;right:0;font-size:var(--fs-xs);color:var(--c-text-subtle);font-variant-numeric:tabular-nums}.chart-tip{position:absolute;top:-6px;z-index:2;padding:var(--space-2) var(--space-3);border-radius:var(--radius-sm);background:var(--c-surface);border:1px solid var(--c-border-strong);box-shadow:var(--shadow-lg);font-size:var(--fs-sm);white-space:nowrap;pointer-events:none}.chart-tip strong{font-variant-numeric:tabular-nums}.chart-tip-sub{display:block;font-size:var(--fs-xs);color:var(--c-text-muted)}.bars{display:flex;flex-direction:column;gap:var(--space-4)}.bar-head{display:flex;align-items:baseline;justify-content:space-between;gap:var(--space-3);margin-bottom:6px}.bar-label{font-size:var(--fs-sm);color:var(--c-text);text-transform:capitalize}.bar-value{display:flex;align-items:baseline;gap:var(--space-2);font-size:var(--fs-md);font-weight:650;font-variant-numeric:tabular-nums}.bar-share{font-size:var(--fs-xs);font-weight:500;color:var(--c-text-subtle)}.bar-track{height:8px;border-radius:var(--radius-pill);background:var(--c-surface-3);overflow:hidden}.bar-fill{height:100%;border-radius:0 var(--radius-pill) var(--radius-pill) 0;min-width:3px;transition:width .42s cubic-bezier(.2,.8,.3,1)}.dash-hero{display:flex;align-items:flex-start;justify-content:space-between;gap:var(--space-4);flex-wrap:wrap;padding:var(--space-5);margin-bottom:var(--space-5);border:1px solid var(--c-border);border-radius:var(--radius-lg);background:radial-gradient(120% 140% at 0% 0%,var(--c-primary-soft) 0%,transparent 58%),var(--c-surface)}.dash-hero h1{font-size:var(--fs-2xl);letter-spacing:-.02em;margin-bottom:var(--space-1)}.dash-hero-meta{display:flex;flex-wrap:wrap;gap:var(--space-4);margin-top:var(--space-3)}.dash-hero-stat{display:flex;align-items:baseline;gap:6px;font-size:var(--fs-sm);color:var(--c-text-muted)}.dash-hero-stat b{font-size:var(--fs-md);color:var(--c-text);font-variant-numeric:tabular-nums}.dash-main{display:grid;grid-template-columns:minmax(0,2fr) minmax(280px,1fr);gap:var(--space-4);align-items:start}@media (max-width: 1100px){.dash-main{grid-template-columns:1fr}}.dash-list{display:flex;flex-direction:column}.dash-list-row{display:flex;align-items:center;gap:var(--space-3);padding:var(--space-3) var(--space-4);border-bottom:1px solid var(--c-border);color:inherit;text-decoration:none;transition:background var(--transition)}.dash-list-row:last-child{border-bottom:0}.dash-list-row:hover{background:var(--c-surface-2);text-decoration:none}.dash-list-body{min-width:0;flex:1}.dash-list-title{font-size:var(--fs-base);font-weight:550}.dash-list-sub{font-size:var(--fs-sm);color:var(--c-text-muted);overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.workload-row{display:flex;align-items:center;gap:var(--space-3)}.workload-bar{flex:1;height:6px;border-radius:var(--radius-pill);background:var(--c-surface-3);overflow:hidden}.workload-fill{height:100%;border-radius:var(--radius-pill);background:var(--c-primary)}.assign-menu{width:300px;padding:0}.assign-search{padding:var(--space-2);border-bottom:1px solid var(--c-border)}.assign-list{max-height:300px;overflow-y:auto;padding:var(--space-1)}.assign-list .menu-item{gap:var(--space-3)}.bulk-bar{display:flex;align-items:center;justify-content:space-between;gap:var(--space-3);flex-wrap:wrap;padding:var(--space-3) var(--space-4);margin-bottom:var(--space-3);border:1px solid var(--c-primary);border-radius:var(--radius);background:var(--c-primary-soft)}.table .check{padding:0}.table .check-body:empty{display:none}.main{grid-area:main;min-width:0;min-height:0;overflow-y:auto}.page{padding:var(--space-5);max-width:1400px}.page-wide{padding:var(--space-5)}.page-flush{padding:0;height:100%}.page-head{display:flex;align-items:flex-start;justify-content:space-between;gap:var(--space-4);flex-wrap:wrap;margin-bottom:var(--space-5);padding-bottom:var(--space-4);border-bottom:1px solid var(--c-border)}.page-head h1{letter-spacing:-.02em}.page-head-text p{max-width:68ch}.page-head-text{min-width:0}.page-head h1{margin-bottom:var(--space-1)}.page-head-actions{display:flex;gap:var(--space-2);flex-shrink:0}@media (max-width: 1024px){.shell,.shell[data-collapsed=true]{grid-template-columns:1fr;grid-template-areas:"header" "main"}.sidebar{position:fixed;inset:0 auto 0 0;z-index:50;width:var(--sidebar-w);transform:translate(-100%);transition:transform var(--transition);box-shadow:var(--shadow-lg)}.sidebar[data-open=true]{transform:none}.shell[data-collapsed=true] .sidebar-wordmark,.shell[data-collapsed=true] .sidebar-section,.shell[data-collapsed=true] .nav-item-label,.shell[data-collapsed=true] .nav-item-count,.shell[data-collapsed=true] .nav-chevron{display:revert}.shell[data-collapsed=true] .nav-sub{display:block}.shell[data-collapsed=true] .nav-item{justify-content:flex-start;padding:.5rem 20px}.shell[data-collapsed=true] .sidebar-brand{justify-content:flex-start;padding:0 var(--space-4)}.scrim{position:fixed;top:0;right:0;bottom:0;left:0;z-index:40;background:var(--c-overlay);border:0}.page,.page-wide{padding:var(--space-4)}.header-search{display:none}}.only-mobile{display:none!important}@media (max-width: 1024px){.u-hidden-mobile{display:none!important}.only-mobile{display:inline-flex!important}}.login{display:grid;grid-template-columns:1fr minmax(440px,40%);min-height:100vh;background:var(--c-bg)}.login-stage{position:relative;overflow:hidden;display:flex;flex-direction:column;justify-content:space-between;padding:var(--space-6);color:#fff}.login-stage:before{content:"";position:absolute;top:0;right:0;bottom:0;left:0;background-image:url(/brand/login-bg.jpg);background-size:cover;background-position:center;transform:scale(1.04);animation:login-drift 28s ease-in-out infinite alternate}.login-stage:after{content:"";position:absolute;top:0;right:0;bottom:0;left:0;background:linear-gradient(118deg,#073030eb,#00529eb8 48%,#0a46468c),radial-gradient(120% 90% at 85% 15%,rgba(242,160,61,.22),transparent 60%)}.login-stage>*{position:relative;z-index:1}@keyframes login-drift{0%{transform:scale(1.04) translateZ(0)}to{transform:scale(1.12) translate3d(-1.5%,-1.5%,0)}}.login-brand{display:flex;align-items:center;gap:var(--space-3)}.login-brand svg,.login-brand img{height:30px;width:auto;color:#fff}.login-pitch{max-width:30ch}.login-pitch h2{font-size:clamp(1.75rem,2.4vw,2.5rem);line-height:1.18;margin-bottom:var(--space-4)}.login-pitch p{color:#ffffffd1;max-width:46ch}.login-rotator{position:relative;min-height:4.4em;margin-top:var(--space-4)}.login-rotator span{position:absolute;top:0;right:0;bottom:0;left:0;color:#ffffffd1;opacity:0;transform:translateY(6px);transition:opacity .52s ease,transform .52s ease}.login-rotator span.is-visible{opacity:1;transform:none}.login-stats{display:flex;gap:var(--space-6);flex-wrap:wrap}.login-stat b{display:block;font-size:var(--fs-xl);line-height:1.2}.login-stat span{font-size:var(--fs-sm);color:#ffffffb8}.login-legal{font-size:var(--fs-xs);color:#fff9}.login-legal a{color:#ffffffe0}.login-panel{display:flex;align-items:center;justify-content:center;padding:var(--space-6) clamp(var(--space-5),5vw,4rem);background:var(--c-surface);overflow-y:auto}.login-form{width:100%;max-width:380px}.login-mark{color:var(--c-primary);height:46px;width:auto;margin-bottom:var(--space-5)}.login-eyebrow{color:var(--c-primary);font-weight:600;margin-bottom:var(--space-2)}.login-form h1{font-size:var(--fs-2xl);margin-bottom:var(--space-2)}.login-blurb{color:var(--c-text-muted);font-size:var(--fs-base);margin-bottom:var(--space-5)}.login-field{margin-bottom:var(--space-4)}.login-field label{display:block;font-size:var(--fs-sm);font-weight:600;margin-bottom:var(--space-1)}.login-field .req{color:var(--c-breached);margin-left:2px}.login-input-wrap{position:relative;display:flex;align-items:center}.login-input{width:100%;padding:.5rem 2rem .5rem 0;background:transparent;border:0;border-bottom:1px solid var(--c-border-strong);border-radius:0;color:var(--c-text);font-size:var(--fs-md);transition:border-color var(--transition),box-shadow var(--transition)}.login-input::placeholder{color:var(--c-text-subtle)}.login-input:focus{outline:none;border-bottom-color:var(--c-primary);box-shadow:0 1px 0 0 var(--c-primary)}.login-input[aria-invalid=true]{border-bottom-color:var(--c-breached)}.login-reveal{position:absolute;right:0;display:grid;place-items:center;padding:4px;border:0;background:none;color:var(--c-text-subtle);cursor:pointer;border-radius:var(--radius-sm)}.login-reveal:hover{color:var(--c-text)}.login-error{display:block;margin-top:var(--space-1);font-size:var(--fs-xs);color:var(--c-breached)}.login-actions{display:flex;align-items:center;justify-content:space-between;gap:var(--space-3);margin-top:var(--space-5)}.login-link{padding:0;border:0;background:none;color:var(--c-primary);font-size:var(--fs-sm);font-weight:550;cursor:pointer}.login-link:hover{text-decoration:underline}.login-notice{display:flex;gap:var(--space-2);align-items:flex-start;margin-top:var(--space-4);padding:var(--space-3);border-radius:var(--radius-sm);border:1px solid var(--c-pending);background:var(--c-pending-soft);font-size:var(--fs-sm);color:var(--c-text)}.login-notice button{padding:0;border:0;background:none;color:var(--c-breached);font-weight:700;cursor:pointer}.login-notice button:hover{text-decoration:underline}.login-otp{display:flex;gap:var(--space-2);margin:var(--space-4) 0}.login-otp input{flex:1;min-width:0;height:52px;text-align:center;font-size:var(--fs-xl);font-weight:600;background:var(--c-surface);border:1px solid var(--c-border-strong);border-radius:var(--radius-sm);color:var(--c-text)}.login-otp input:focus{outline:none;border-color:var(--c-primary);box-shadow:0 0 0 3px var(--c-primary-soft)}.login-success{text-align:center}.login-success-mark{width:64px;height:64px;margin:0 auto var(--space-4);display:grid;place-items:center;border-radius:50%;background:var(--c-resolved-soft);color:var(--c-resolved);animation:login-pop .42s cubic-bezier(.2,.9,.3,1.3)}@keyframes login-pop{0%{transform:scale(.6);opacity:0}to{transform:scale(1);opacity:1}}.login-foot{margin-top:var(--space-6);font-size:var(--fs-xs);color:var(--c-text-subtle);line-height:1.7}.login-foot b{color:var(--c-primary);font-weight:600}@media (max-width: 960px){.login{grid-template-columns:1fr}.login-stage{min-height:210px;padding:var(--space-5);justify-content:flex-end;gap:var(--space-3)}.login-pitch h2{font-size:var(--fs-xl)}.login-stage .login-stats,.login-stage .login-legal,.login-rotator{display:none}.login-panel{padding:var(--space-5) var(--space-4)}}@media (prefers-reduced-motion: reduce){.login-stage:before{animation:none}.login-rotator span{transition:none}.login-success-mark{animation:none}}:root{--primary: #0a7a73;--primary-600: #08625c;--primary-50: #e6f4f2;--accent: #f59e0b;--accent-50: #fff5e0;--navy: #102138;--success: #0f9d58;--success-50: #e3f6ec;--warning: #c26a00;--warning-50: #fff3dc;--danger: #c62828;--danger-50: #fde8e8;--info: #0369a1;--info-50: #e0f0fb;--violet: #6d28d9;--violet-50: #efe8fd;--s1: #2a78d6;--s2: #eb6834;--s3: #1baf7a;--s4: #eda100;--s5: #e87ba4;--s6: #008300;--s7: #4a3aa7;--s-other: #9aa6b5;--st-good: #0ca30c;--st-critical: #d03b3b;--st-none: #9aa6b5;--bg: #eef3f8;--surface: #ffffff;--surface-alt: #f6f9fc;--surface-sunk: #e8eef6;--text: #0f172a;--text-2: #334155;--muted: #5b6b82;--border: #d9e2ee;--border-strong: #c3cfdf;--grid: #e6ebf2;--ring: rgba(10,122,115,.28);--side-bg: linear-gradient(190deg, #0e1d31 0%, #172e4b 55%, #1b3a5c 100%);--side-text: #cbd6e4;--side-muted: #7f93ad;--side-hover: rgba(148,163,184,.14);--shadow-xs: 0 1px 2px rgba(15,23,42,.06);--shadow-sm: 0 6px 20px rgba(15,23,42,.07);--shadow-md: 0 18px 44px rgba(15,23,42,.16);--radius-sm: 8px;--radius-md: 12px;--radius-lg: 18px;--font: "Plus Jakarta Sans", "Segoe UI", system-ui, -apple-system, Arial, sans-serif;--mono: "JetBrains Mono", Consolas, monospace;--urdu: "Noto Nastaliq Urdu", serif;--sidebar-w: 272px;color-scheme:light}@media (prefers-color-scheme: dark){:root:not([data-theme=light]){--primary: #2bb5a9;--primary-600: #48c9bd;--primary-50: rgba(43,181,169,.14);--accent: #fbbf24;--accent-50: rgba(251,191,36,.14);--success: #34d399;--success-50: rgba(52,211,153,.14);--warning: #fbbf24;--warning-50: rgba(251,191,36,.14);--danger: #f87171;--danger-50: rgba(248,113,113,.14);--info: #60a5fa;--info-50: rgba(96,165,250,.14);--violet: #a78bfa;--violet-50: rgba(167,139,250,.14);--s1: #3987e5;--s2: #d95926;--s3: #199e70;--s4: #c98500;--s5: #d55181;--s6: #008300;--s7: #9085e9;--s-other: #5d6b80;--st-none: #5d6b80;--bg: #0b1320;--surface: #121c2c;--surface-alt: #172336;--surface-sunk: #0e1726;--text: #e6edf6;--text-2: #c2cedd;--muted: #8b9bb2;--border: #22324a;--border-strong: #2f4260;--grid: #1c2a3f;--ring: rgba(43,181,169,.35);--side-bg: linear-gradient(190deg, #070e19 0%, #0c1829 60%, #10223a 100%);--shadow-sm: 0 6px 20px rgba(0,0,0,.35);--shadow-md: 0 18px 44px rgba(0,0,0,.55);color-scheme:dark}}:root[data-theme=dark]{--primary: #2bb5a9;--primary-600: #48c9bd;--primary-50: rgba(43,181,169,.14);--accent: #fbbf24;--accent-50: rgba(251,191,36,.14);--success: #34d399;--success-50: rgba(52,211,153,.14);--warning: #fbbf24;--warning-50: rgba(251,191,36,.14);--danger: #f87171;--danger-50: rgba(248,113,113,.14);--info: #60a5fa;--info-50: rgba(96,165,250,.14);--violet: #a78bfa;--violet-50: rgba(167,139,250,.14);--s1: #3987e5;--s2: #d95926;--s3: #199e70;--s4: #c98500;--s5: #d55181;--s6: #008300;--s7: #9085e9;--s-other: #5d6b80;--st-none: #5d6b80;--bg: #0b1320;--surface: #121c2c;--surface-alt: #172336;--surface-sunk: #0e1726;--text: #e6edf6;--text-2: #c2cedd;--muted: #8b9bb2;--border: #22324a;--border-strong: #2f4260;--grid: #1c2a3f;--ring: rgba(43,181,169,.35);--side-bg: linear-gradient(190deg, #070e19 0%, #0c1829 60%, #10223a 100%);--shadow-sm: 0 6px 20px rgba(0,0,0,.35);--shadow-md: 0 18px 44px rgba(0,0,0,.55);color-scheme:dark}*,*:before,*:after{box-sizing:border-box}html,body{margin:0;padding:0}body{font-family:var(--font);font-size:14.5px;line-height:1.55;color:var(--text);background:var(--bg);-webkit-font-smoothing:antialiased}[hidden]{display:none!important}a{color:var(--primary);text-decoration:none}a:hover{color:var(--primary-600)}h1,h2,h3,h4,h5,h6{margin:0;line-height:1.25;color:var(--text)}p{margin:0}button{font-family:inherit}:focus-visible{outline:0;box-shadow:0 0 0 3px var(--ring);border-radius:6px}.mono{font-family:var(--mono);font-size:.86em}.muted{color:var(--muted)}.small{font-size:12.5px}.urdu{font-family:var(--urdu);direction:rtl;line-height:2}.wrapper{display:grid;grid-template-columns:var(--sidebar-w) minmax(0,1fr);min-height:100vh}.leftside-menu{position:sticky;top:0;height:100vh;display:flex;flex-direction:column;background:var(--side-bg);color:var(--side-text);padding:20px 14px 14px;overflow-y:auto;z-index:40}.leftside-menu:before{content:"";position:absolute;top:0;right:0;bottom:0;left:0;pointer-events:none;background:radial-gradient(circle at 100% 0%,rgba(245,158,11,.16),transparent 40%),radial-gradient(circle at 0% 100%,rgba(10,122,115,.28),transparent 45%)}.brand{position:relative;display:flex;align-items:center;gap:12px;padding:4px 8px 20px;color:#fff;cursor:pointer}.brand-mark{width:46px;height:46px;border-radius:12px;flex-shrink:0;display:grid;place-items:center;overflow:hidden;background:#fff;box-shadow:0 8px 22px #0000004d}.brand-mark img{width:100%;height:100%;object-fit:contain}.brand-mark .fallback{display:none;color:#0a7a73;font-size:22px}.brand-mark.no-img img{display:none}.brand-mark.no-img .fallback{display:block}.brand h1{font-size:1.05rem;font-weight:800;letter-spacing:.06em;color:#fff}.brand small{display:block;font-size:11px;color:var(--side-muted);letter-spacing:.02em}.nav-group{position:relative;margin-top:8px}.nav-label{font-size:10.5px;font-weight:700;text-transform:uppercase;letter-spacing:.12em;color:var(--side-muted);padding:12px 12px 6px}.side-nav{list-style:none;margin:0;padding:0;display:flex;flex-direction:column;gap:2px}.side-nav-link{display:flex;align-items:center;gap:12px;padding:10px 12px;border-radius:10px;color:var(--side-text);font-weight:500;font-size:14px;border:1px solid transparent;transition:background .16s,color .16s;cursor:pointer}.side-nav-link i{width:18px;text-align:center;font-size:14px;opacity:.85}.side-nav-link.active{color:#fff;background:linear-gradient(90deg,#0a7a738c,#0a7a732e);border-color:#ffffff1a;box-shadow:inset 3px 0 0 var(--accent)}.side-nav-link .count{margin-left:auto;font-size:11px;font-weight:700;background:var(--accent);color:#1a1204;border-radius:999px;padding:1px 8px}.side-foot{position:relative;margin-top:auto;padding-top:16px}.helpline-card{display:flex;align-items:center;gap:12px;background:#ffffff0f;border:1px solid rgba(255,255,255,.08);border-radius:12px;padding:12px;color:#fff;margin-bottom:12px}.helpline-card .ico{width:36px;height:36px;border-radius:10px;display:grid;place-items:center;background:#f59e0b;color:#1a1204}.helpline-card b{font-size:18px;letter-spacing:.04em;display:block;line-height:1.1}.helpline-card span{font-size:11px;color:var(--side-muted)}.powered{text-align:center;font-size:11.5px;color:var(--side-muted)}.powered b{color:var(--side-text)}.content-page{min-width:0;display:flex;flex-direction:column;min-height:100vh}.navbar-custom{position:sticky;top:0;z-index:30;background:color-mix(in srgb,var(--bg) 84%,transparent);-webkit-backdrop-filter:blur(10px);backdrop-filter:blur(10px);border-bottom:1px solid var(--border)}.topbar{display:flex;align-items:center;gap:12px;padding:12px 28px}.button-toggle-menu{display:none;width:40px;height:40px;border-radius:10px;border:1px solid var(--border);background:var(--surface);color:var(--text);cursor:pointer;align-items:center;justify-content:center;flex-shrink:0}.crumbs{min-width:0}.crumbs small{color:var(--muted);font-size:12px;display:block}.crumbs h2{font-size:1.12rem;font-weight:700;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.topbar-search{margin-left:auto;position:relative;width:min(320px,30vw)}.topbar-search input{width:100%;height:40px;padding:0 40px 0 36px;border-radius:10px;border:1px solid var(--border);background:var(--surface);color:var(--text);font:inherit}.topbar-search input:focus{outline:0;border-color:var(--primary);box-shadow:0 0 0 3px var(--ring)}.topbar-search i{position:absolute;left:12px;top:50%;transform:translateY(-50%);color:var(--muted);font-size:13px}.topbar-search kbd{position:absolute;right:8px;top:50%;transform:translateY(-50%);font-family:var(--mono);font-size:11px;color:var(--muted);border:1px solid var(--border);border-radius:5px;padding:1px 6px;background:var(--surface-alt)}.icon-btn{position:relative;width:40px;height:40px;border-radius:10px;flex-shrink:0;display:grid;place-items:center;cursor:pointer;border:1px solid var(--border);background:var(--surface);color:var(--text-2);transition:border-color .15s,color .15s}.icon-btn:hover{border-color:var(--primary);color:var(--primary)}.icon-btn .dot{position:absolute;top:6px;right:6px;min-width:16px;height:16px;padding:0 4px;border-radius:99px;background:var(--danger);color:#fff;font-size:10px;font-weight:700;line-height:16px;border:2px solid var(--surface);box-sizing:content-box}.user-chip{display:flex;align-items:center;gap:10px;padding:4px 10px 4px 4px;border-radius:999px;border:1px solid var(--border);background:var(--surface);cursor:pointer;color:var(--text);font:inherit;text-align:left}.user-chip:hover{border-color:var(--primary)}.avatar{width:32px;height:32px;border-radius:50%;flex-shrink:0;display:grid;place-items:center;font-weight:700;font-size:12px;color:#fff;background:linear-gradient(135deg,#0a7a73,#1d6a74)}.user-chip b{font-size:13px;display:block;line-height:1.1}.user-chip small{font-size:11px;color:var(--muted)}.logout-btn{display:inline-flex;align-items:center;gap:8px;height:40px;padding:0 16px;flex-shrink:0;border-radius:10px;border:1px solid var(--primary);background:var(--primary);color:#fff;font-weight:600;font-size:13.5px;cursor:pointer;transition:background .15s,transform .15s}.logout-btn:hover{background:var(--primary-600);color:#fff;transform:translateY(-1px)}.dd{position:relative}.dd-menu{position:absolute;right:0;top:calc(100% + 8px);z-index:60;min-width:260px;background:var(--surface);border:1px solid var(--border);border-radius:12px;box-shadow:var(--shadow-md);padding:6px;display:none;animation:pop .16s ease both}.dd.open .dd-menu{display:block}.dd-head{padding:10px 12px 8px;border-bottom:1px solid var(--border);margin-bottom:4px}.dd-head b{display:block;font-size:13.5px}.dd-head small{color:var(--muted);font-size:12px}.dd-item{display:flex;align-items:center;gap:10px;width:100%;padding:9px 12px;border:0;border-radius:8px;background:transparent;color:var(--text);font:500 13.5px var(--font);text-align:left;cursor:pointer}.dd-item:hover{background:var(--surface-alt);color:var(--primary)}.dd-item i{width:16px;color:var(--muted)}.dd-item.on{color:var(--primary);font-weight:700}.dd-item.on i{color:var(--primary)}.dd-label{font-size:10.5px;font-weight:700;letter-spacing:.1em;text-transform:uppercase;color:var(--muted);padding:8px 12px 4px}.notif-item{display:flex;gap:10px;align-items:flex-start;padding:10px 12px;border-radius:8px;cursor:pointer}.notif-item:hover{background:var(--surface-alt)}.notif-item .ni{width:30px;height:30px;border-radius:8px;display:grid;place-items:center;flex-shrink:0;background:var(--danger-50);color:var(--danger);font-size:12px}.notif-item b{font-size:13px;display:block}.notif-item small{color:var(--muted);font-size:12px}.content{padding:26px 28px 40px;flex:1}.view{display:none;animation:fade-in .28s ease both}.view.active{display:block}@keyframes fade-in{0%{opacity:0;transform:translateY(6px)}to{opacity:1;transform:none}}.footer{display:flex;justify-content:space-between;flex-wrap:wrap;gap:8px;padding:16px 28px;border-top:1px solid var(--border);color:var(--muted);font-size:12.5px}.backdrop{display:none}.grid{display:grid;gap:18px}.g-2{grid-template-columns:repeat(2,minmax(0,1fr))}.g-3{grid-template-columns:repeat(3,minmax(0,1fr))}.g-main{grid-template-columns:minmax(0,2fr) minmax(0,1fr)}.mt{margin-top:18px}.stack{display:flex;flex-direction:column;gap:18px}.row{display:flex;align-items:center;gap:10px;flex-wrap:wrap}.nowrap{flex-wrap:nowrap}.spacer{flex:1}.card{background:var(--surface);border:1px solid var(--border);border-radius:var(--radius-md);box-shadow:var(--shadow-xs);min-width:0}.card-head{display:flex;align-items:center;gap:10px;flex-wrap:wrap;padding:14px 20px;border-bottom:1px solid var(--border)}.card-head h3{font-size:15px;font-weight:700}.card-head p{font-size:12.5px;color:var(--muted)}.card-head .ico{width:34px;height:34px;border-radius:9px;display:grid;place-items:center;background:var(--primary-50);color:var(--primary);font-size:14px;flex-shrink:0}.card-body{padding:20px}.card-foot{padding:12px 20px;border-top:1px solid var(--border);display:flex;align-items:center;gap:10px;flex-wrap:wrap}.app-card-header{display:flex;align-items:center;gap:12px;padding:16px 20px;border-radius:var(--radius-md) var(--radius-md) 0 0;background:linear-gradient(100deg,#14466f,#0a7a73);color:#fff}.app-card-header h3{color:#fff;font-size:15px;font-weight:700}.app-card-header p{color:#ffffffbf;font-size:12.5px}.page-hero{position:relative;overflow:hidden;border-radius:var(--radius-lg);padding:24px 28px;color:#fff;background:linear-gradient(120deg,#0d3a5c,#0a7a73 62%,#10988c);box-shadow:var(--shadow-sm)}.page-hero h2{color:#fff;font-size:1.6rem;font-weight:800;letter-spacing:-.01em}.page-hero p{color:#ffffffd1}.page-hero .waves{position:absolute;left:0;right:0;bottom:-2px;width:100%;height:70px;opacity:.2;pointer-events:none}.hero-inner{position:relative;display:flex;align-items:center;justify-content:space-between;gap:20px;flex-wrap:wrap}.eyebrow{display:inline-flex;align-items:center;gap:8px;margin-bottom:8px;padding:4px 12px;border-radius:999px;font-size:11.5px;font-weight:700;letter-spacing:.08em;text-transform:uppercase;background:#ffffff24;border:1px solid rgba(255,255,255,.2);color:#fff}.hero-stats{display:flex;gap:12px;flex-wrap:wrap}.hero-stat{min-width:124px;padding:12px 16px;border-radius:12px;background:#ffffff1f;border:1px solid rgba(255,255,255,.18)}.hero-stat b{display:block;font-size:1.5rem;font-weight:800;line-height:1.1}.hero-stat span{font-size:12px;color:#ffffffd1}.btn-hero{background:#fff;color:#0a4f5c}.btn-hero:hover{background:#eaf6f5;color:#0a4f5c}.btn-hero-ghost{background:#ffffff1f;color:#fff;border-color:#ffffff4d}.btn-hero-ghost:hover{background:#fff3;color:#fff}.filter-bar{display:flex;align-items:center;gap:8px;flex-wrap:wrap;margin-top:14px}.filter-bar .lbl{font-size:12px;font-weight:700;color:var(--muted);text-transform:uppercase;letter-spacing:.06em;margin-right:4px}.ftag{display:inline-flex;align-items:center;gap:6px;height:28px;padding:0 6px 0 10px;border-radius:999px;background:var(--primary-50);color:var(--primary);font-size:12.5px;font-weight:600;border:1px solid color-mix(in srgb,var(--primary) 25%,transparent)}.ftag button{width:18px;height:18px;border-radius:50%;border:0;background:transparent;color:inherit;cursor:pointer;display:grid;place-items:center;font-size:11px}.ftag button:hover{background:var(--primary);color:#fff}.kpi-grid{display:grid;gap:14px;grid-template-columns:repeat(7,minmax(0,1fr))}.kpi{position:relative;overflow:hidden;text-align:left;font:inherit;color:inherit;cursor:pointer;background:var(--surface);border:1px solid var(--border);border-radius:var(--radius-md);padding:16px 16px 14px;box-shadow:var(--shadow-xs);display:flex;flex-direction:column;min-height:132px;transition:transform .18s,box-shadow .18s,border-color .18s}.kpi:hover{transform:translateY(-2px);box-shadow:var(--shadow-sm);border-color:var(--border-strong)}.kpi:before{content:"";position:absolute;left:0;top:0;bottom:0;width:4px;background:var(--tone)}.kpi-top{display:flex;align-items:flex-start;justify-content:space-between;gap:10px}.kpi-top p{font-size:12.5px;font-weight:600;color:var(--muted);line-height:1.35}.kpi-top i{width:34px;height:34px;border-radius:9px;display:grid;place-items:center;flex-shrink:0;background:var(--tone-50);color:var(--tone);font-size:14px}.kpi h4{font-size:1.7rem;font-weight:800;margin-top:6px;letter-spacing:-.02em}.kpi .sub{font-size:12px;color:var(--muted);margin-top:auto;padding-top:4px;display:flex;align-items:center;gap:6px}.kpi .sub .go{margin-left:auto;opacity:0;transition:opacity .15s;color:var(--tone)}.kpi:hover .sub .go{opacity:1}.tone-blue{--tone: var(--info);--tone-50: var(--info-50)}.tone-orange{--tone: var(--warning);--tone-50: var(--warning-50)}.tone-green{--tone: var(--success);--tone-50: var(--success-50)}.tone-teal{--tone: var(--primary);--tone-50: var(--primary-50)}.tone-violet{--tone: var(--violet);--tone-50: var(--violet-50)}.tone-red{--tone: var(--danger);--tone-50: var(--danger-50)}.tone-gray{--tone: var(--muted);--tone-50: var(--surface-sunk)}.quick-card{padding:20px;display:flex;flex-direction:column;gap:12px;transition:transform .18s,box-shadow .18s,border-color .18s}.quick-card:hover{transform:translateY(-3px);box-shadow:var(--shadow-md);border-color:var(--border-strong)}.quick-card .qi{width:46px;height:46px;border-radius:12px;display:grid;place-items:center;font-size:18px;background:var(--tone-50);color:var(--tone)}.quick-card h4{font-size:16px;font-weight:700}.quick-card p{color:var(--muted);flex:1}.btn{display:inline-flex;align-items:center;justify-content:center;gap:8px;height:38px;padding:0 16px;border-radius:9px;border:1px solid transparent;font:600 13.5px/1 var(--font);cursor:pointer;white-space:nowrap;transition:background .15s,border-color .15s,color .15s,transform .12s,box-shadow .15s}.btn:active{transform:translateY(1px)}.btn:disabled{opacity:.5;cursor:not-allowed}.btn-sm{height:32px;padding:0 12px;font-size:12.5px;border-radius:8px}.btn-lg{height:46px;padding:0 22px;font-size:15px;border-radius:11px}.btn-icon{width:32px;padding:0}.btn-primary{background:var(--primary);color:#fff}.btn-primary:hover{background:var(--primary-600);color:#fff}.btn-accent{background:var(--accent);color:#1a1204}.btn-accent:hover{filter:brightness(.95)}.btn-outline{background:var(--surface);border-color:var(--border-strong);color:var(--text-2)}.btn-outline:hover{border-color:var(--primary);color:var(--primary)}.btn-ghost{background:transparent;color:var(--text-2)}.btn-ghost:hover{background:var(--surface-sunk)}.btn-danger{background:var(--danger);color:#fff}.btn-soft{background:var(--tone-50);color:var(--tone)}.btn-soft:hover{background:var(--tone);color:#fff}.badge{display:inline-flex;align-items:center;gap:6px;white-space:nowrap;padding:3px 10px;border-radius:999px;font-size:12px;font-weight:600;background:var(--tone-50);color:var(--tone)}.badge:before{content:"";width:6px;height:6px;border-radius:50%;background:currentColor}.badge.plain:before{display:none}.form-grid{display:grid;gap:16px 18px;grid-template-columns:repeat(3,minmax(0,1fr))}.form-grid.cols-2{grid-template-columns:repeat(2,minmax(0,1fr))}.form-grid.cols-4{grid-template-columns:repeat(4,minmax(0,1fr))}.form-grid .span-2{grid-column:span 2}.form-grid .span-all{grid-column:1 / -1}.field{display:flex;flex-direction:column;gap:6px;min-width:0}.field>label,.field-label{font-size:12px;font-weight:700;letter-spacing:.04em;text-transform:uppercase;color:var(--muted)}.req{color:var(--danger)}.hint{font-size:12px;color:var(--muted)}.err{font-size:12px;color:var(--danger);display:none}.field.invalid .err{display:block}.field.invalid .control{border-color:var(--danger)}.control{width:100%;height:40px;padding:0 12px;border-radius:9px;border:1px solid var(--border-strong);background:var(--surface-alt);color:var(--text);font:500 14px var(--font);transition:border-color .15s,box-shadow .15s,background .15s}textarea.control{height:auto;min-height:90px;padding:10px 12px;resize:vertical;line-height:1.5}select.control{-webkit-appearance:none;-moz-appearance:none;appearance:none;padding-right:34px;cursor:pointer;background-image:url("data:image/svg+xml,%3Csvg xmlns='http://www.w3.org/2000/svg' width='12' height='12' viewBox='0 0 24 24' fill='none' stroke='%235b6b82' stroke-width='2.5' stroke-linecap='round'%3E%3Cpath d='m6 9 6 6 6-6'/%3E%3C/svg%3E");background-repeat:no-repeat;background-position:right 12px center}select.control:disabled{opacity:.6;cursor:not-allowed}.control:hover{border-color:var(--muted)}.control:focus{outline:0;border-color:var(--primary);background:var(--surface);box-shadow:0 0 0 3px var(--ring)}.control[readonly]{background:var(--surface-sunk)}.input-icon{position:relative}.input-icon>i{position:absolute;left:12px;top:50%;transform:translateY(-50%);color:var(--muted);font-size:13px;pointer-events:none}.input-icon .control{padding-left:36px}.sec-title{display:flex;align-items:center;gap:8px;font-size:12px;font-weight:700;text-transform:uppercase;letter-spacing:.08em;color:var(--muted);margin-bottom:12px}.sec-title:after{content:"";flex:1;height:1px;background:var(--border)}.upload{position:relative;display:block;border:1.5px dashed var(--border-strong);border-radius:10px;padding:16px;text-align:center;color:var(--muted);background:var(--surface-alt);cursor:pointer;transition:border-color .15s,background .15s,color .15s;font-size:13px}.upload:hover{border-color:var(--primary);background:var(--primary-50);color:var(--primary)}.upload input{position:absolute;top:0;right:0;bottom:0;left:0;opacity:0;cursor:pointer}.upload i{font-size:18px;display:block;margin-bottom:4px}.thumbs{display:flex;gap:8px;flex-wrap:wrap;margin-top:8px}.thumbs img,.thumb{width:64px;height:64px;object-fit:cover;border-radius:8px;border:1px solid var(--border);background:var(--surface-sunk)}.thumb-lg{width:110px;height:82px;border-radius:10px;border:1px solid var(--border);cursor:zoom-in;object-fit:cover}.seg{display:inline-flex;padding:3px;border-radius:10px;background:var(--surface-sunk);border:1px solid var(--border)}.seg button{border:0;background:transparent;color:var(--muted);font:600 12.5px var(--font);padding:5px 12px;border-radius:8px;cursor:pointer}.seg button.on{background:var(--surface);color:var(--text);box-shadow:var(--shadow-xs)}.chips{display:flex;gap:8px;flex-wrap:wrap}.chip{display:inline-flex;align-items:center;gap:6px;height:32px;padding:0 12px;border-radius:999px;border:1px solid var(--border);background:var(--surface);color:var(--text-2);font:600 12.5px var(--font);cursor:pointer}.chip .n{font-size:11px;color:var(--muted);background:var(--surface-sunk);border-radius:999px;padding:0 7px}.chip.on{border-color:var(--primary);background:var(--primary-50);color:var(--primary)}.chip.on .n{background:var(--primary);color:#fff}.check-chip input{display:none}.table-tools{display:flex;align-items:center;gap:10px;flex-wrap:wrap;padding:12px 20px;border-bottom:1px solid var(--border)}.table-wrap{overflow-x:auto}table.data{width:100%;border-collapse:collapse;font-size:13.5px}table.data th{text-align:left;font-size:11.5px;font-weight:700;letter-spacing:.06em;text-transform:uppercase;color:var(--muted);background:var(--surface-alt);padding:11px 14px;border-bottom:1px solid var(--border);white-space:nowrap;-webkit-user-select:none;user-select:none}table.data th.sortable{cursor:pointer}table.data th.sortable:hover{color:var(--text)}table.data th .si{margin-left:6px;opacity:.35;font-size:10px}table.data th.sorted .si{opacity:1;color:var(--primary)}table.data td{padding:11px 14px;border-bottom:1px solid var(--border);vertical-align:middle;white-space:nowrap}table.data td.wrap{white-space:normal;min-width:220px;max-width:320px;color:var(--text-2)}table.data tbody tr{transition:background .12s}table.data tbody tr:hover{background:var(--surface-alt)}table.data tbody tr:last-child td{border-bottom:0}table.data .num{text-align:right;font-variant-numeric:tabular-nums}table.data.compact td,table.data.compact th{padding:8px 12px}.person{display:flex;align-items:center;gap:10px}.person b{display:block;font-weight:600;font-size:13.5px}.person small{color:var(--muted);font-size:12px}.aging{font-weight:700;font-variant-numeric:tabular-nums}.aging.hot{color:var(--danger)}.pager{display:flex;gap:4px;flex-wrap:wrap}.pager button{min-width:32px;height:32px;padding:0 8px;border-radius:8px;border:1px solid var(--border);background:var(--surface);color:var(--text-2);font:600 12.5px var(--font);cursor:pointer}.pager button:hover:not(:disabled){border-color:var(--primary);color:var(--primary)}.pager button.on{background:var(--primary);border-color:var(--primary);color:#fff}.pager button:disabled{opacity:.4;cursor:default}.empty{padding:40px 16px;text-align:center;color:var(--muted)}.empty i{font-size:26px;display:block;margin-bottom:8px;opacity:.6}.size-sel{width:auto;height:32px;font-size:12.5px;padding-left:10px}.stat-list{display:flex;flex-direction:column;margin-top:14px;border-top:1px solid var(--border)}.stat-item{display:flex;align-items:center;gap:10px;padding:9px 2px;border-bottom:1px dashed var(--border);font-size:13px;cursor:pointer;border-radius:6px}.stat-item:hover{background:var(--surface-alt)}.stat-item:last-child{border-bottom:0}.stat-item .sw{width:10px;height:10px;border-radius:3px;flex-shrink:0}.stat-item .lab{color:var(--text-2);flex:1;min-width:0;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.stat-item b{font-variant-numeric:tabular-nums}.stat-item .pct{color:var(--muted);font-size:12px;width:44px;text-align:right;font-variant-numeric:tabular-nums}.alert{display:flex;gap:12px;align-items:flex-start;padding:12px 14px;border-radius:10px;background:var(--tone-50);color:var(--text);border:1px solid color-mix(in srgb,var(--tone) 28%,transparent)}.alert>i{color:var(--tone);margin-top:3px}.alert b{display:block}.timeline{list-style:none;margin:0;padding:0;position:relative}.timeline:before{content:"";position:absolute;left:11px;top:6px;bottom:6px;width:2px;background:var(--border)}.timeline li{position:relative;padding:0 0 16px 36px}.timeline li:last-child{padding-bottom:0}.timeline .tdot{position:absolute;left:4px;top:3px;width:16px;height:16px;border-radius:50%;background:var(--surface);border:3px solid var(--tone)}.timeline b{font-size:13.5px}.timeline small{display:block;color:var(--muted);font-size:12px}.detail-grid{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:14px 18px;padding:16px;margin:0;border-radius:12px;background:var(--surface-alt);border:1px solid var(--border)}.detail-grid .full{grid-column:1 / -1}.detail-grid dt{font-size:11px;font-weight:700;letter-spacing:.06em;text-transform:uppercase;color:var(--muted)}.detail-grid dd{margin:2px 0 0;font-weight:600;font-size:13.5px;overflow-wrap:anywhere}.modal{position:fixed;top:0;right:0;bottom:0;left:0;z-index:100;display:none;align-items:flex-start;justify-content:center;padding:32px 16px;overflow-y:auto;background:#080f1c8c;-webkit-backdrop-filter:blur(3px);backdrop-filter:blur(3px)}.modal.open{display:flex}.modal-box{width:min(760px,100%);background:var(--surface);border-radius:var(--radius-lg);box-shadow:var(--shadow-md);animation:pop .22s ease both;overflow:hidden;margin:auto 0}.modal-box.lg{width:min(980px,100%)}.modal-box.xl{width:min(1320px,100%)}.modal-box.sm{width:min(520px,100%)}@keyframes pop{0%{opacity:0;transform:translateY(12px) scale(.98)}to{opacity:1;transform:none}}.modal-box .app-card-header{border-radius:0}.modal-close{margin-left:auto;width:34px;height:34px;border-radius:9px;border:0;background:#ffffff24;color:#fff;cursor:pointer;flex-shrink:0}.modal-close:hover{background:#ffffff42}.lightbox img{max-width:100%;max-height:80vh;display:block;margin:0 auto;border-radius:12px}.toast-stack{position:fixed;right:20px;bottom:20px;z-index:300;display:flex;flex-direction:column;gap:10px}.toast{display:flex;align-items:center;gap:12px;min-width:280px;max-width:380px;background:var(--surface);border:1px solid var(--border);border-left:4px solid var(--tone);border-radius:10px;padding:12px 14px;box-shadow:var(--shadow-md);animation:pop .22s ease both}.toast>i{color:var(--tone);font-size:18px}.toast b{display:block;font-size:13.5px}.toast small{color:var(--muted)}.chart-box{position:relative;height:290px}.chart-box.sm{height:250px}.chart-box.tall{height:330px}.chart-card .card-body{padding:16px 20px 18px}.chart-card .card-head{flex-wrap:nowrap}.chart-card .card-head>div:not(.seg){min-width:0}.chart-card .card-head .seg{flex-shrink:0}.chart-table{max-height:330px;overflow:auto;border:1px solid var(--border);border-radius:10px}.chart-table table.data th{position:sticky;top:0}.chart-hint{font-size:11.5px;color:var(--muted);display:flex;align-items:center;gap:6px;margin-top:10px}.meter{display:flex;height:10px;border-radius:99px;overflow:hidden;background:var(--surface-sunk);gap:2px}.meter span{display:block;height:100%}.swatches{display:grid;grid-template-columns:repeat(auto-fill,minmax(140px,1fr));gap:12px}.swatch{border:1px solid var(--border);border-radius:12px;overflow:hidden;background:var(--surface)}.swatch .chip-color{height:56px}.swatch div:last-child{padding:9px 12px}.swatch b{display:block;font-size:13px}.swatch code{font-family:var(--mono);font-size:11.5px;color:var(--muted)}.type-row{display:grid;grid-template-columns:120px 1fr;gap:16px;align-items:baseline;padding:12px 0;border-bottom:1px dashed var(--border)}.type-row:last-child{border-bottom:0}.type-row code{font-family:var(--mono);font-size:11.5px;color:var(--muted)}.denied{text-align:center;padding:60px 20px}.denied i{font-size:40px;color:var(--muted);margin-bottom:12px}.login-screen{position:fixed;top:0;right:0;bottom:0;left:0;z-index:200;display:none;grid-template-columns:1.1fr 1fr;background:var(--bg);overflow-y:auto}.login-screen.open{display:grid}.login-art{position:relative;overflow:hidden;color:#fff;padding:48px;display:flex;flex-direction:column;justify-content:space-between;background:linear-gradient(150deg,#0d2a47,#0a5f66 55%,#0a7a73)}.login-art .bubbles span{position:absolute;border-radius:50%;background:#ffffff12;border:1px solid rgba(255,255,255,.1)}.login-art h2{color:#fff;font-size:2.2rem;font-weight:800;letter-spacing:-.02em;max-width:460px}.login-art p{color:#ffffffd1;max-width:440px;margin-top:12px}.login-art .waves{position:absolute;left:0;right:0;bottom:0;width:100%;height:140px;opacity:.25}.login-art .urdu{font-size:1.3rem;color:#ffffffeb;text-align:left}.login-form-side{display:grid;place-items:center;padding:32px 16px}.login-card{width:min(400px,100%)}.login-card h3{font-size:1.6rem;font-weight:800}.login-card .brand{color:var(--text);padding:0 0 26px;cursor:default}.login-card .brand h1{color:var(--text)}.login-card .brand small{color:var(--muted)}.login-card .brand-mark{border:1px solid var(--border);box-shadow:var(--shadow-sm)}@media print{.leftside-menu,.navbar-custom,.footer,.toast-stack,.seg,.btn,.table-tools,.card-foot{display:none!important}.wrapper{display:block}.content{padding:0}.card{break-inside:avoid;box-shadow:none}}@media (max-width: 1400px){.kpi-grid{grid-template-columns:repeat(4,minmax(0,1fr))}}@media (max-width: 1200px){.g-main{grid-template-columns:1fr}.g-3{grid-template-columns:repeat(2,minmax(0,1fr))}.kpi-grid{grid-template-columns:repeat(3,minmax(0,1fr))}.form-grid.cols-4{grid-template-columns:repeat(2,minmax(0,1fr))}}@media (max-width: 992px){.wrapper{grid-template-columns:minmax(0,1fr)}.leftside-menu{position:fixed;left:0;top:0;width:var(--sidebar-w);transform:translate(-100%);transition:transform .25s ease}body.menu-open .leftside-menu{transform:none;box-shadow:var(--shadow-md)}body.menu-open .backdrop{display:block;position:fixed;top:0;right:0;bottom:0;left:0;z-index:35;background:#080f1c80}.button-toggle-menu{display:inline-flex}.topbar-search{display:none}.crumbs{margin-right:auto}.g-2,.g-3{grid-template-columns:1fr}.form-grid,.kpi-grid{grid-template-columns:repeat(2,minmax(0,1fr))}.login-screen{grid-template-columns:1fr}.login-art{display:none}}@media (max-width: 640px){.topbar{padding:10px 16px;gap:8px}.content{padding:18px 16px 32px}.footer{padding:14px 16px}.user-chip>div,.user-chip>.fa-chevron-down,.logout-btn span{display:none}.user-chip{padding:3px}.logout-btn{width:40px;padding:0;justify-content:center}.form-grid,.form-grid.cols-2,.form-grid.cols-4,.detail-grid{grid-template-columns:1fr}.form-grid .span-2{grid-column:auto}.page-hero{padding:20px}.page-hero h2{font-size:1.3rem}.kpi h4{font-size:1.4rem}.kpi{min-height:116px;padding:14px 12px 12px}.type-row{grid-template-columns:1fr;gap:4px}.card-head,.table-tools,.card-foot{padding-left:14px;padding-right:14px}.card-body{padding:16px 14px}.dd-menu{position:fixed;left:16px;right:16px;top:64px;min-width:0}.toast-stack{left:16px;right:16px}.chart-card .card-head{flex-wrap:wrap}.chart-card .card-head .spacer{display:none}.toast{min-width:0;max-width:none}}:root{--c-primary: var(--primary);--c-primary-hover: var(--primary-600);--c-primary-active: var(--primary-600);--c-primary-soft: var(--primary-50);--c-primary-contrast: #ffffff;--c-nav: var(--side-bg);--c-nav-text: var(--side-text);--c-nav-text-active: #ffffff;--c-nav-hover: var(--side-hover);--c-nav-active: rgba(10, 122, 115, .35);--c-nav-section: var(--side-muted);--c-nav-border: rgba(255, 255, 255, .1);--c-accent: var(--accent);--c-accent-hover: var(--accent);--c-accent-soft: var(--accent-50);--c-accent-contrast: #1a1204;--c-bg: var(--bg);--c-surface: var(--surface);--c-surface-2: var(--surface-alt);--c-surface-3: var(--surface-sunk);--c-overlay: rgba(15, 23, 42, .5);--c-text: var(--text);--c-text-muted: var(--text-2);--c-text-subtle: var(--muted);--c-text-inverse: #ffffff;--c-border: var(--border);--c-border-strong: var(--border-strong);--c-focus: var(--primary);--c-open: var(--info);--c-open-soft: var(--info-50);--c-pending: var(--warning);--c-pending-soft: var(--warning-50);--c-resolved: var(--success);--c-resolved-soft: var(--success-50);--c-breached: var(--danger);--c-breached-soft: var(--danger-50);--c-info: var(--info);--c-info-soft: var(--info-50);--c-online: var(--success);--c-busy: var(--danger);--c-away: var(--warning);--c-offline: var(--muted);--c-chart-1: var(--s1);--c-chart-2: var(--s2);--c-chart-3: var(--s3);--c-chart-4: var(--s4);--c-chart-5: var(--s5);--c-chart-6: var(--s6);--radius: var(--radius-md);--radius-pill: 999px;--shadow: var(--shadow-sm);--shadow-lg: var(--shadow-md);--header-h: 64px;--panel-w: 320px;--font-mono: "JetBrains Mono", ui-monospace, Consolas, monospace;--fs-xs: 11.5px;--fs-sm: 12.5px;--fs-base: 13.5px;--fs-md: 15px;--fs-lg: 17px;--fs-xl: 1.3rem;--fs-2xl: 1.6rem;--space-1: .25rem;--space-2: .5rem;--space-3: .75rem;--space-4: 1rem;--space-5: 1.5rem;--space-6: 2rem;--transition: .15s ease}:root{--primary: #00529e;--primary-600: #003d78;--primary-50: #e2f1fd;--accent: #2e8ce3;--accent-50: #e2f1fd;--navy: #082230;--success: #00796b;--success-50: #dcf8ed;--warning: #a35a00;--warning-50: #fff3dc;--danger: #c2003f;--danger-50: #fde8ec;--info: #00529e;--info-50: #e2f1fd;--violet: #5a17cc;--violet-50: #ede4ff;--s1: #0e9cce;--s2: #6355c7;--s3: #d99600;--s4: #a33a72;--s5: #00834a;--s6: #2e8ce3;--s-other: #9aa6b5;--s-slate: #315a74;--st-good: #00834a;--st-critical: #c2003f;--st-none: #9aa6b5;--kpi-1: #008848;--kpi-2: #4e832d;--kpi-3: #2878c3;--kpi-4: #00529e;--bg: #efefef;--surface: #ffffff;--surface-alt: #f3f6f9;--surface-sunk: #e6e9ec;--text: #212529;--text-2: #3f4650;--muted: #64677a;--border: #dde1e6;--border-strong: #c7cdd4;--grid: #e6e9ec;--ring: rgba(0, 82, 158, .28);--side-bg: #00529e;--side-text: rgba(255, 255, 255, .8);--side-muted: rgba(255, 255, 255, .7);--side-hover: rgba(102, 151, 197, .52);--side-width: 215px;--chat-agent: #e2f1fd;--chat-customer: #dcf8ed}:root[data-theme=dark]{--primary: #4d9fe6;--primary-600: #6fb4ee;--primary-50: rgba(77, 159, 230, .14);--accent: #5aa6ec;--accent-50: rgba(80, 192, 255, .14);--success: #34d8bd;--success-50: rgba(52, 216, 189, .14);--warning: #e0a63c;--warning-50: rgba(224, 166, 60, .14);--danger: #ff6b8f;--danger-50: rgba(255, 107, 143, .14);--info: #4d9fe6;--info-50: rgba(77, 159, 230, .14);--violet: #a78bfa;--violet-50: rgba(167, 139, 250, .14);--s1: #0e9cce;--s2: #6355c7;--s3: #c38700;--s4: #a33a72;--s5: #00834a;--s6: #2e8ce3;--s-other: #5d6b80;--s-slate: #4a7b9b;--st-good: #34d8bd;--st-critical: #ff6b8f;--st-none: #5d6b80;--kpi-1: #008848;--kpi-2: #4e832d;--kpi-3: #2878c3;--kpi-4: #0b5ba8;--bg: #090912;--surface: #1b2339;--surface-alt: #282e45;--surface-sunk: #11182b;--text: #ffffff;--text-2: rgba(255, 255, 255, .78);--muted: rgba(255, 255, 255, .55);--border: rgba(255, 255, 255, .14);--border-strong: rgba(255, 255, 255, .24);--grid: rgba(255, 255, 255, .067);--ring: rgba(77, 159, 230, .35);--side-bg: #003461;--chat-agent: rgba(77, 159, 230, .16);--chat-customer: rgba(52, 216, 189, .14)}@media (prefers-color-scheme: dark){:root:not([data-theme=light]){--primary: #4d9fe6;--primary-600: #6fb4ee;--primary-50: rgba(77, 159, 230, .14);--accent: #5aa6ec;--accent-50: rgba(80, 192, 255, .14);--success: #34d8bd;--success-50: rgba(52, 216, 189, .14);--warning: #e0a63c;--warning-50: rgba(224, 166, 60, .14);--danger: #ff6b8f;--danger-50: rgba(255, 107, 143, .14);--info: #4d9fe6;--info-50: rgba(77, 159, 230, .14);--violet: #a78bfa;--violet-50: rgba(167, 139, 250, .14);--s1: #0e9cce;--s2: #6355c7;--s3: #c38700;--s4: #a33a72;--s5: #00834a;--s6: #2e8ce3;--s-other: #5d6b80;--s-slate: #4a7b9b;--st-good: #34d8bd;--st-critical: #ff6b8f;--st-none: #5d6b80;--kpi-1: #008848;--kpi-2: #4e832d;--kpi-3: #2878c3;--kpi-4: #0b5ba8;--bg: #090912;--surface: #1b2339;--surface-alt: #282e45;--surface-sunk: #11182b;--text: #ffffff;--text-2: rgba(255, 255, 255, .78);--muted: rgba(255, 255, 255, .55);--border: rgba(255, 255, 255, .14);--border-strong: rgba(255, 255, 255, .24);--grid: rgba(255, 255, 255, .067);--ring: rgba(77, 159, 230, .35);--side-bg: #003461;--chat-agent: rgba(77, 159, 230, .16);--chat-customer: rgba(52, 216, 189, .14)}}.input,.select,.textarea{width:100%;height:40px;padding:0 12px;border-radius:9px;border:1px solid var(--border-strong);background:var(--surface-alt);color:var(--text);font:500 14px var(--font);transition:border-color .15s,box-shadow .15s,background .15s}.textarea{height:auto;min-height:90px;padding:10px 12px;resize:vertical;line-height:1.5}.select{-webkit-appearance:none;-moz-appearance:none;appearance:none;padding-right:34px;cursor:pointer;background-image:url("data:image/svg+xml,%3Csvg xmlns='http://www.w3.org/2000/svg' width='12' height='12' viewBox='0 0 24 24' fill='none' stroke='%235b6b82' stroke-width='2.5' stroke-linecap='round'%3E%3Cpath d='m6 9 6 6 6-6'/%3E%3C/svg%3E");background-repeat:no-repeat;background-position:right 12px center}.input:hover,.select:hover,.textarea:hover{border-color:var(--muted)}.input:focus,.select:focus,.textarea:focus{outline:0;border-color:var(--primary);background:var(--surface);box-shadow:0 0 0 3px var(--ring)}.input:disabled,.select:disabled,.textarea:disabled{opacity:.6;cursor:not-allowed}.input[aria-invalid=true],.textarea[aria-invalid=true]{border-color:var(--danger)}.input[type=color]{padding:4px;height:40px;cursor:pointer}.badge-open,.badge-info{--tone: var(--info);--tone-50: var(--info-50)}.badge-pending{--tone: var(--warning);--tone-50: var(--warning-50)}.badge-resolved{--tone: var(--success);--tone-50: var(--success-50)}.badge-breached{--tone: var(--danger);--tone-50: var(--danger-50)}.badge:not([class*=tone-]):not([class*=badge-]){--tone: var(--muted);--tone-50: var(--surface-sunk)}.badge-dot,.badge .dot{width:6px;height:6px;border-radius:50%;background:currentColor;flex-shrink:0}.btn-secondary{background:var(--surface);border-color:var(--border-strong);color:var(--text-2)}.btn-secondary:hover{border-color:var(--primary);color:var(--primary)}.btn-block{width:100%}.avatar{position:relative;display:grid;place-items:center;width:34px;height:34px;flex-shrink:0;border-radius:50%;background:var(--primary-50);color:var(--primary);font-size:12px;font-weight:700;text-transform:uppercase}.avatar-sm{width:26px;height:26px;font-size:10px}.avatar-lg{width:46px;height:46px;font-size:15px}.field{display:flex;flex-direction:column;gap:6px;min-width:0;margin-bottom:16px}.content-page{height:100vh}.content{flex:1;min-height:0;overflow-y:auto}.content-flush{padding:0;overflow:hidden}.page-flush{height:100%;min-height:0}.priority-picker{position:relative;display:inline-flex}.priority-menu{width:260px;padding:var(--space-1);right:0;left:auto}.priority-menu .menu-item{gap:var(--space-3);text-align:left}.priority-menu .menu-item.is-selected{background:var(--primary-50)}.priority-menu .badge{padding:4px}.priority-chip{cursor:pointer;border:1px solid transparent;font:inherit;font-size:11px;font-weight:700;transition:border-color .15s,filter .15s}.priority-chip:hover:not(:disabled){border-color:currentColor}.priority-chip:disabled{cursor:progress;opacity:.7}.priority-chip:focus-visible{outline:0;box-shadow:0 0 0 3px var(--ring)}.cycle{border:1px solid var(--border);border-radius:12px;background:var(--surface);overflow:hidden}.cycle-open{border-color:var(--primary);box-shadow:0 0 0 1px var(--primary-50)}.cycle-head{display:flex;align-items:center;gap:var(--space-3);width:100%;padding:12px 14px;border:0;background:transparent;color:inherit;font:inherit;text-align:left;cursor:pointer}.cycle-head:hover{background:var(--surface-alt)}.cycle-seq{display:grid;place-items:center;width:30px;height:30px;flex-shrink:0;border-radius:8px;background:var(--primary-50);color:var(--primary);font-size:12px;font-weight:700}.cycle-title{display:flex;flex-direction:column;gap:2px;flex:1;min-width:0}.cycle-figures{display:grid;grid-template-columns:repeat(auto-fit,minmax(88px,1fr));gap:1px;padding:0;background:var(--border);border-top:1px solid var(--border)}.cycle-figure{display:flex;flex-direction:column;gap:2px;padding:10px 12px;background:var(--surface-alt)}.cycle-figure-label{font-size:10px;font-weight:700;letter-spacing:.04em;text-transform:uppercase;color:var(--muted)}.cycle-figure b{font-size:15px;font-variant-numeric:tabular-nums}.cycle-meta{display:flex;flex-wrap:wrap;gap:var(--space-4);align-items:center;padding:10px 14px;border-top:1px solid var(--border);font-size:13px}.cycle-body{padding:14px;border-top:1px solid var(--border)}.cycle-sub{margin:0 0 8px;font-size:11px;font-weight:700;letter-spacing:.04em;text-transform:uppercase;color:var(--muted)}.cycle-sub:not(:first-child){margin-top:18px}.cycle-events{margin:0;padding:0;list-style:none}.cycle-events li{display:grid;grid-template-columns:150px 1fr auto;gap:var(--space-3);align-items:baseline;padding:6px 0;border-bottom:1px dashed var(--border);font-size:13px}.cycle-events li:last-child{border-bottom:0}.cycle-messages{margin:0;padding:0;list-style:none;display:grid;gap:6px}.cycle-msg{display:grid;grid-template-columns:76px 1fr;gap:var(--space-3);padding:7px 10px;border-radius:8px;background:var(--surface-alt);font-size:13px}.cycle-msg-agent{background:var(--primary-50)}.cycle-msg-system{background:transparent;font-style:italic;color:var(--muted)}.msg-activity{display:flex;align-items:center;gap:var(--space-3);margin:10px 0}.msg-activity-rule{flex:1;height:1px;background:var(--border)}.msg-activity-text{display:inline-flex;align-items:center;gap:6px;padding:3px 10px;border-radius:999px;background:var(--surface-sunk);color:var(--muted);font-size:12px;white-space:nowrap}@media (max-width: 640px){.cycle-events li{grid-template-columns:1fr;gap:2px}.msg-activity-text{white-space:normal}}:root{--sidebar-w: var(--side-width, 215px)}.leftside-menu{background:var(--side-bg);padding:12px 0 14px}.leftside-menu:before{content:none}.brand{padding:4px 20px 18px}.nav-label{padding:10px 20px 6px;font-size:9px;font-weight:500;letter-spacing:3px;color:var(--side-muted)}.side-nav-link{margin:5px 12px;padding:8px;border-radius:5px;gap:10px;font-size:13px;font-weight:400;color:var(--side-text);background:transparent;border:0}.side-nav-link svg{width:20px;height:20px}.side-nav-link:hover{background:var(--side-hover);color:#fff}.side-nav-link.active{background:var(--side-hover);color:#fff;font-weight:600;border:0;box-shadow:inset 3px 0 #fff}.side-nav-link .count{background:#fff;color:#00529e}.side-nav-link.is-sub{padding-left:14px}.side-nav-link.is-sub svg{width:15px;height:15px}:root[data-theme=light] .navbar-custom,:root:not([data-theme=dark]) .navbar-custom{background:#fff;-webkit-backdrop-filter:none;backdrop-filter:none;border-bottom:1px solid var(--border)}:root[data-theme=light] .navbar-custom .btn-icon,:root:not([data-theme=dark]) .navbar-custom .btn-icon{color:#000000de}.navbar-custom .input,.navbar-custom .control{background:var(--bg)}.navbar-custom .count,.navbar-custom .badge-count{background:#00529e;color:#fff;font-size:10px}.msg-in .msg-bubble{background:var(--chat-customer);border-color:var(--chat-customer);color:var(--text)}.msg-out .msg-bubble{background:var(--chat-agent);border-color:var(--chat-agent);color:var(--text)}.msg-out .msg-alt{border-top-color:#2125292e}.msg-in .msg-alt{border-top-color:#21252924}.page-hero{background:linear-gradient(120deg,#082230,#00529e 62%,#299cdb)}.app-card-header{background:linear-gradient(100deg,#082230,#00529e)}.login-art{background:linear-gradient(150deg,#082230,#00529e 55%,#299cdb)}.avatar{background:linear-gradient(135deg,#00529e,#299cdb)}.btn-hero{color:#00529e}.btn-hero:hover{background:#e2f1fd;color:#003d78}.brand-mark .fallback{color:#00529e}.kpi-solid{position:relative;overflow:hidden;border:0;color:#fff;background:var(--kpi-tone, var(--kpi-1));box-shadow:var(--shadow-xs)}.kpi-solid:before{content:none}.kpi-solid:after{content:"";position:absolute;top:0;right:0;bottom:0;left:0;pointer-events:none;background:radial-gradient(circle at 88% 22%,rgba(255,255,255,.16) 0 42px,transparent 43px),radial-gradient(circle at 104% 86%,rgba(255,255,255,.12) 0 64px,transparent 65px)}.kpi-solid>*{position:relative;z-index:1}.kpi-solid .kpi-top p,.kpi-solid .sub,.kpi-solid h4{color:#fff}.kpi-solid .kpi-top p{font-weight:700}.kpi-solid .sub{color:#ffffffd1}.kpi-solid .kpi-top i{background:#ffffff2e;color:#fff}.kpi-solid:hover{box-shadow:var(--shadow-sm)}.kpi-solid.tone-1{--kpi-tone: var(--kpi-1)}.kpi-solid.tone-2{--kpi-tone: var(--kpi-2)}.kpi-solid.tone-3{--kpi-tone: var(--kpi-3)}.kpi-solid.tone-4{--kpi-tone: var(--kpi-4)}.cv-chart{position:relative}.cv-svg{display:block;width:100%;overflow:visible}.cv-axis-text{fill:var(--c-text-subtle);font-size:11px;font-family:var(--font);font-variant-numeric:tabular-nums}.cv-value-text{fill:var(--c-text);font-size:12px;font-family:var(--font);font-weight:700}.cv-bar{transition:opacity .16s ease}.cv-slice{transition:opacity .16s ease,d .22s ease;cursor:default}.cv-gauge-fill{transition:d .42s cubic-bezier(.2,.8,.3,1)}.cv-note{margin-top:var(--space-3);font-size:var(--fs-xs);color:var(--c-text-subtle)}.cv-tip{position:absolute;z-index:3;min-width:132px;padding:9px 11px;border-radius:10px;border:1px solid var(--c-border-strong);background:color-mix(in srgb,var(--c-surface) 94%,transparent);-webkit-backdrop-filter:blur(8px);backdrop-filter:blur(8px);box-shadow:var(--shadow-lg);font-size:var(--fs-sm);white-space:nowrap;pointer-events:none}.cv-tip-head{display:block;margin-bottom:5px;padding-bottom:5px;border-bottom:1px solid var(--c-border);font-size:var(--fs-xs);font-weight:700;letter-spacing:.04em;text-transform:uppercase;color:var(--c-text-subtle)}.cv-tip-row{display:flex;align-items:center;gap:7px;line-height:1.7;color:var(--c-text-muted)}.cv-tip-row i{width:9px;height:9px;border-radius:3px;flex-shrink:0}.cv-tip-row b{margin-left:auto;padding-left:12px;color:var(--c-text);font-variant-numeric:tabular-nums}.cv-legend{list-style:none;margin:0;padding:0;display:flex;flex-direction:column;gap:2px;min-width:0}.cv-legend li{display:flex;align-items:center;gap:9px;padding:6px 8px;border-radius:8px;font-size:var(--fs-sm);transition:background var(--transition)}.cv-legend li:hover{background:var(--c-surface-2)}.cv-key{width:10px;height:10px;border-radius:3px;flex-shrink:0}.cv-legend-label{color:var(--c-text-muted);overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.cv-legend li b{margin-left:auto;font-weight:650;color:var(--c-text);font-variant-numeric:tabular-nums}.cv-legend-share{width:38px;text-align:right;font-size:var(--fs-xs);color:var(--c-text-subtle);font-variant-numeric:tabular-nums}.cv-legend-inline{flex-direction:row;flex-wrap:wrap;gap:var(--space-2);margin-top:var(--space-3);padding-top:var(--space-3);border-top:1px solid var(--c-border)}.cv-legend-inline li{padding:2px 4px}.cv-legend-inline li b{margin-left:2px}.cv-table-wrap{margin-top:var(--space-4);max-height:260px;overflow:auto;border:1px solid var(--c-border);border-radius:var(--radius-sm)}.cv-table{font-size:var(--fs-sm)}.cv-table th{position:sticky;top:0;z-index:1}.cv-hbars{display:flex;flex-direction:column;gap:14px}.cv-hbar{display:grid;grid-template-columns:minmax(84px,128px) minmax(0,1fr) auto;align-items:center;gap:var(--space-3)}.cv-hbar-label{font-size:var(--fs-sm);color:var(--c-text);overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.cv-hbar-track{height:10px;border-radius:var(--radius-pill);background:var(--c-surface-3);overflow:hidden}.cv-hbar-fill{display:block;height:100%;border-radius:0 var(--radius-pill) var(--radius-pill) 0;transition:width .42s cubic-bezier(.2,.8,.3,1)}.cv-hbar-value{min-width:52px;text-align:right;font-size:var(--fs-md);font-weight:650;font-variant-numeric:tabular-nums}.cv-hbar-value small{display:block;font-size:var(--fs-xs);font-weight:500;color:var(--c-text-subtle)}.cv-donut-wrap{display:flex;align-items:center;gap:var(--space-5);flex-wrap:wrap;justify-content:center}.cv-donut{position:relative;flex-shrink:0}.cv-donut-wrap .cv-legend{flex:1;min-width:172px}.cv-donut-center{position:absolute;top:0;right:0;bottom:0;left:0;display:flex;flex-direction:column;align-items:center;justify-content:center;text-align:center;pointer-events:none}.cv-donut-center b{font-size:1.9rem;font-weight:800;line-height:1.05;letter-spacing:-.02em;color:var(--c-text)}.cv-donut-center span{margin-top:2px;font-size:var(--fs-xs);font-weight:700;letter-spacing:.08em;text-transform:uppercase;color:var(--c-text-subtle)}.cv-gauge{width:100%}.cv-gauge .cv-note{text-align:center}.cv-gauge-plot{position:relative;margin:0 auto}.cv-gauge-center{position:absolute;left:0;right:0;top:62%;transform:translateY(-50%);text-align:center;pointer-events:none}.cv-gauge-center b{display:block;font-size:2.1rem;font-weight:800;line-height:1.05;letter-spacing:-.02em;color:var(--c-text)}.cv-gauge-center span{display:block;margin-top:2px;font-size:var(--fs-xs);font-weight:700;letter-spacing:.06em;text-transform:uppercase;color:var(--c-text-subtle)}.cv-meter-wrap{min-width:0}.cv-meter{display:flex;gap:2px;border-radius:var(--radius-pill);overflow:hidden;background:var(--c-surface-3)}.cv-meter span{display:block;height:100%;min-width:3px;transition:flex-grow .42s cubic-bezier(.2,.8,.3,1)}.cv-spark{width:100%}.dash-toolbar{display:flex;align-items:center;gap:var(--space-3);flex-wrap:wrap;padding:10px 14px;border:1px solid var(--c-border);border-radius:var(--radius);background:var(--c-surface);box-shadow:var(--shadow-xs)}.dash-toolbar .lbl{font-size:var(--fs-xs);font-weight:700;letter-spacing:.08em;text-transform:uppercase;color:var(--c-text-subtle)}.dash-updated{font-size:var(--fs-xs);color:var(--c-text-subtle);font-variant-numeric:tabular-nums}.dash-stale{opacity:.55;transition:opacity .18s ease;pointer-events:none}.chart-card{background:radial-gradient(120% 150% at 100% 0%,var(--c-primary-soft) 0%,transparent 46%),var(--c-surface)}.chart-card .card-body{padding:18px 20px 20px}.chart-grid{display:grid;gap:18px;grid-template-columns:repeat(auto-fit,minmax(300px,1fr));align-items:start}.chart-split{display:grid;gap:18px;grid-template-columns:minmax(0,1.6fr) minmax(300px,1fr);align-items:start}@media (max-width: 1100px){.chart-split{grid-template-columns:1fr}}.kpi-spark{margin:8px 0 2px;height:30px}.hero-foot{position:relative;display:flex;align-items:center;gap:var(--space-3);flex-wrap:wrap;margin-top:16px;padding-top:14px;border-top:1px solid rgba(255,255,255,.16);font-size:var(--fs-sm);color:#ffffffd1}.hero-pill{display:inline-flex;align-items:center;gap:7px;padding:4px 12px;border-radius:var(--radius-pill);background:#ffffff1f;border:1px solid rgba(255,255,255,.18);color:#fff;font-weight:600}.hero-pill b{font-variant-numeric:tabular-nums}.page-hero .hero-stat b{font-size:1.7rem}@media (max-width: 640px){.cv-hbar{grid-template-columns:minmax(70px,96px) minmax(0,1fr) auto;gap:var(--space-2)}.cv-donut-wrap{gap:var(--space-4)}.cv-gauge-center b{font-size:1.8rem}}